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Can’t sync, can’t connect, switched to calories

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My flex, after years,  stopped syncing on my iPhone, managed to reconnect briefly then would inky show calories, not steps- I restarted/forced close/switched off phone and Bluetooth/ followed all instructions I could find online/ tried Support chat and phone- no longer available- tried closing account, which had done 7 days nonsense, whatever I do I can’t connect the device to my phone or track steps. Any help gratefully received as I  am about to bin the thing!! 

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This is happening to me as well.  

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