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Change in sleep data with latest update are terrible!

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‎03-29-2017 08:16 - last edited on ‎08-20-2020 16:59 by Fitbit Moderator

‎03-29-2017 08:16 - last edited on ‎08-20-2020 16:59 by Fitbit Moderator

What is with the changes to the sleep data provided?  I can no longer see what my sleep efficiency was for the night, nor am I given the number of times awake and number of times restless, just an overall number.  Since when is giving LESS information considered an upgrade?  One of the primary reasons I use the flex is specifically to track this information and now it's gone and I'm only given a stupid graphic that doesn't provide me with any significant information.

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22 REPLIES 22

‎04-07-2017 08:32

In response to OoooyaBass

‎04-07-2017 08:32

I'm able to click and see my sleep patterns, but not the timers when I'm awake.

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‎03-01-2019 13:42

‎03-01-2019 13:42

I find it hard to believe that the sleep data (which is the reason I wear a fitbit) is now gone!  There were no warnings - no info sent out to users that I ever saw.  I probably will not replace with a fitbit brand if I can find another tracker that includes sleep data.  I don't see how it's legal to remove a part of the program that was there when the item was purchased.  If there is a way to upgrade I would be interested to know how and what the cost might be even though I believe it's very unfair to remove this part of it I might consider upgrading if not too expensive...I can't believe that wasn't offered before the update that took the information I need away.

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‎03-01-2019 14:04

In response to fran72712

‎03-01-2019 14:04

I don't think sleep is gone.  Click on Dashboard, then edit.  It gives you all the choices for your dashboard.  There is a minus or a plus next to the choices.  This is a toggle to put the choices on or off your dashboard.  You should be able to turn sleep back on to view on your dashboard.

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