06-20-2014 10:51 - last edited on 08-20-2020 16:59 by MatthewFitbit
06-20-2014 10:51 - last edited on 08-20-2020 16:59 by MatthewFitbit
Answered! Go to the Best Answer.
04-05-2017 17:29
04-05-2017 17:29
didn't work!
07-23-2017 19:26
07-23-2017 19:26
Hey Kim so I tried that and it deleted some messages but not recent ones from a day or so ago any recommendations?
01-21-2018 21:47
01-21-2018 21:47
Please allow us to delete messages manually I don't want messages i've already read staying there for 30 days
Regards Emma
01-22-2018 04:43
01-22-2018 04:43
I'd also like to be able to delete the daily "overachiever!" messages (or better yet, not get them). I deliberately set my goal lower while I'm trying to pace with a chronic illness.
01-22-2018 04:51
01-22-2018 04:51
08-27-2018 19:00
08-27-2018 19:00
I have a Google XL phone just updated to a 9. How do I delete all my friends? I have tried to uninstall and reinstall and nothing happens.
11-20-2018 14:39
11-20-2018 14:39
I have messages from 45 days ago and they still have not automatically been deleted
11-20-2018 16:39
11-20-2018 16:39
12-02-2018 12:30
12-02-2018 12:30
Hi there @tina0416 @Mineiscorrect, welcome to the Community Forums! 🙂
@tina0416, Have you tried to log out of the Fitbit app and log back in and see if the messages go away? Try it out and let me know how it goes.
@Mineiscorrect, unfortunately, at the moment, there is no way to prevent someone from sending you a friend request. I can suggest simply ignoring the suggestion by clicking on the Ingore button and that should prevent them from contacting you.
If you guys need more help, let me know!
Help others by giving votes and marking helpful solutions as Accepted
01-11-2019 06:58
01-11-2019 06:58
Guess what, y'all? Freaking 2019 and we still can't delete messages or even flag inappropriate ones for deletion.
Got some thirsty AF men wanting phone numbers suddenly when I say I'm married, I'm married. Why would I lie? We just celebrated 12 years over the weekend. Really don't need men asking my phone number on Fitbit, bad enough it happens on Facebook when I don't post a pic of me at all on there.
01-11-2019 10:20
01-11-2019 10:20
01-15-2019 10:24
01-15-2019 10:24
the guys trying to get my number are looking my father's age. Sure my folks were teenagers when I was born, but **ahem**.
Need on the app: Report (insert reasons), delete and block.
01-25-2019 10:25
01-25-2019 10:25
I still get notifications for the one message I have from a friend that is 57 days old and does not fall off. I already logged out from both the app and desktop and still the message is there and the notification keeps popping up. How do I fix this.
Thanks!
02-03-2019 16:45
02-03-2019 16:45
This has not worked for me. I also have messages in from 85+ days ago
02-26-2019 11:18
02-26-2019 11:18
Didn't work for me logging out
02-27-2019 15:43
02-27-2019 15:43
New to Fitbit. How do I log out?
02-27-2019 23:26
02-27-2019 23:26
This is incorrect as I've had the message for 40 days and Fitbit say it can't be deleted !!
02-28-2019 07:06
02-28-2019 07:06
02-28-2019 07:11
02-28-2019 07:11
02-28-2019 12:59
02-28-2019 12:59
It's nice to see you here @Kristinarie10, @suzie15, @Rckclmbrjess,. Welcome! I will be glad to assist you with your deleting messages inquiry. Thank you for mentioning the steps you have followed in order to correct this.
Thank you for your feedback and comments. At this time messages can't be deleted. I appreciate your concern regarding the red notification. Our team is aware of it, but may not be able to provide a fix in the immediate future.
We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.
I appreciate your patience. See you around!