help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Discontinuation of linking Fitbit App with Windows computers. have been using Fitbit App with by Fi

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-20-2022 21:30

‎11-20-2022 21:30

I have been using the Fitbit App on Windows desktop computers since 2017, first with Flex and now with Inspire HR.
Today I logged out and am unable to log back in. 
I learned via Fitbit Chat that Windows computers are no longer compatible with the Fitbit App since October.
This leaves me in a bad situation, since I use the app every morning and throughout the day!

Apparently, I have no choice but to use my Android phone with the app. 

I have no need for mobility with my Fitbit.

Please give me back the ability to link my Inspire HR with my Windows machine!!! 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-20-2022 21:33

‎11-20-2022 21:33

Hi @BudLincks  it was discontinued October 13, 2022. You can check stats on your computer, but you'll need to sync with your phone.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes