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Fitbit devices don't last past 1 or 1 1/2 yrs.

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This is my 2nd Fitbit that I purchased. The first device I purchased died a year and 2 weeks after purchase. So I bought another one. The part that holds the strap to the device broke. I submitted my warranty claim and received another Fitbit. The Fitbit died within 4 1/2 months. I submit a warranty claim explaining that the replacement device must be defective and receive an offer of 35% off the purchase of a new device. This is not right. For the amount of money spent on these devices you should get more than a year of use. So disappointed in this company. I will spend my money elsewhere. 

 

Moderator edit: clarified subject.

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Hi @Talulahblle  the warranty information can be found here - click to read. The warranty period is one year (two in some European countries) from the date of the original purchase, despite any replacements issued.

Stepping in the U.S.A. since September 2013. Android 14

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