Flex 2 light continuously flashing when charging

[fit_sa]

Flex 2 light continuously flashing when charging. Even I try to restart by pressing the button which charging 3 times it does not restart or vibrate. 

Checked for firmware update, and it shows there is no update to be done

[NellyG]

Which light is flashing? Mine flashes white lights to let you know how the charging process is proceeding. It is a sort of a slow pulse rather than a quick flash. Is that what yoj mean?

[fit_sa]

All 5 lights are flashing continuously, 4 white lights and a pink one and it is quick flash

[NellyG]

Oh dear - that doesnt sound good! Just to make sure you have done the restart correctly, have a look at the proceedure below. If you are happy you have done it correctly Id suggest contacting customer service.

RESTART PROCEEDURE

Put your tracker into the charger so it has the charging lights showing. Then press the small buttin on the back of the charger 3 times within 5 seconds. It will vibrate with each press and then when all three are done it will very briefly flash all lights and then go back to charging lights and it is all done

Full instructions

http://help.fitbit.com/articles/en_US/Help_article/1186

[elsadoodle]

Did you ever get a resolution to this problem?  Mine is doing the exact same thing.  All lights flashing, won't charge and the reset does not work (followed the exact instructions).  

[NellyG]

I'd  suggest you contact Customer Support as nothing has worked with the fixes you have tried.

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

[Kel8725]

Youve not got the device in the charger in the right way round 

the pins arent aligned

[elsadoodle]

That was definitely NOT the case with mine. It was a defect in the
Fitbit. Customer service was awesome and sent me a replacement at no
charge.

[elsadoodle]

That was definitely NOT the case with mine. It was a defect in the
Fitbit. Customer service was awesome and sent me a replacement at no
charge.

[NellyG]

Great news @elsadoodle 👍

[PM_3]

Did you get it solved. Mine is doing the same. 

[NellyG]

@PM_3 try restarting your tracker. Donit at least three times as one doesnt always work. Let us know how you go.

Restart your Tracker

[DavidO82]

Mine is doing kinda the same. I suspect it is the charger and not the fitbit itself. Anyone have any tips for the battery charger?

[NellyG]

@DavidO82 Sorry no tips for the charger. It works or it doesnt.

[Michelle1234567]

Mine is doing this too!! All lights flashing, one of which is pink. The unit won't work now.

[DianeB65]

Yes mine is doing that too all 5 flashing when charging and 1 is pink ? Can't use it

is it broken ?I only use it for swimming

[NellyG]

@DianeB65  @Michelle1234567 try restarting the tracker several times. Let us know how you go.

Restart your tracker

[DianeB65]

I did that twice.. no buzz  and nothing happened. still flashing in charger..no vibrate either

[NellyG]

You will need to contact Support (link in my signature) 

[DianeB65]

My fitbit flex 2 is still flashing  i have tried a few times to reset.. no go !