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Flex 2 orange/red and white lights

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My Fitbit flex 2 has been working well all day and now it is glowing orange/red with one white light and won't go away it isn't flashing it is solid and my battery is low.. I have no silent alarms set etc.. and I tried plugging in my Fitbit to charge it since the battery is low and it didn't vibrate or anything when I plugged it in and it is still glowing orange/red and white... Help please!

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

Wow, this is very strange my friend. Woman Frustrated Are you still having this issue with the lights on your Flex 2? If so, I'd recommend leaving your tracker charging (even if it has medium battery level) around 1-2 hours, then try restarting your tracker 3 times in a row. 

 

As you may know, the only color lights you should see on your Flex 2 are the following ones:

 

lightsonflex2.png

 

Give this a shot and let me know it goes!

Maria | Community Moderator, Fitbit


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@MarreFitbit wrote:

Wow, this is very strange my friend. Woman Frustrated Are you still having this issue with the lights on your Flex 2? If so, I'd recommend leaving your tracker charging (even if it has medium battery level) around 1-2 hours, then try restarting your tracker 3 times in a row. 

 

As you may know, the only color lights you should see on your Flex 2 are the following ones:

 

lightsonflex2.png

 

Give this a shot and let me know it goes!



@MarreFitbit wrote:

Wow, this is very strange my friend. Woman Frustrated Are you still having this issue with the lights on your Flex 2? If so, I'd recommend leaving your tracker charging (even if it has medium battery level) around 1-2 hours, then try restarting your tracker 3 times in a row. 

 

As you may know, the only color lights you should see on your Flex 2 are the following ones:

 

lightsonflex2.png

 

Give this a shot and let me know it goes!





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This happened to me too!! I plugged it in and nothing happened. Around 14 hours later it was not fully charged

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Try restarting your flex 2 as @MarreFitbit suggested above.

Community Council Member

Helen | Western Australia

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