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Flex 2 won't sync and Fitbit app is showing different stats

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‎02-06-2023 07:28 - last edited on ‎02-21-2023 09:03 by Fitbit Moderator

‎02-06-2023 07:28 - last edited on ‎02-21-2023 09:03 by Fitbit Moderator

Flex 2 is nit synching and what is displayed has eliminated steps and changes completely in terms of features. Is there a problem with the software this morning? 

 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎02-06-2023 07:48

‎02-06-2023 07:48

HI, @mikkik! Many people are having problems with the app being down right now (or half functional). Hopefully it will be fixed soon.

MakMak | Community Council

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‎02-06-2023 08:15

In response to MakMak

‎02-06-2023 08:15

Thank you, I will stop trying to figure iut what’s wrong and just wait until later to synchronize

Sent from my iPhone
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‎02-06-2023 11:35 - last edited on ‎02-21-2023 09:05 by Fitbit Moderator

In response to MakMak

‎02-06-2023 11:35 - last edited on ‎02-21-2023 09:05 by Fitbit Moderator

why don’t they push out a message or notification through the app to us to advise an issue is affecting many users syncing? 

 

 

Moderator Edit: Clarified subject

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