help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Flex 2 won't track my data accurately

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-05-2021 05:43 - last edited on ‎02-12-2023 11:42 by Fitbit Moderator

‎12-05-2021 05:43 - last edited on ‎02-12-2023 11:42 by Fitbit Moderator

I bought a Flex 2 in 2017, and at that time I was very dissatisfied with the produced data. Last week, I decided to give a new chance to it, hoping that firmware updates would have improved.

I am afraid it is complete crap still and this time, I will probably garbage it.

Why? Look at some examples:

- Last Friday I stayed working at home all day on my computer, only stopping for short laps. The Flex 2 recorded 7449 steps the highest rate in the week corresponding to 5.5 km !

- on Sunday morning I went swimming, I did 20 x 50m. Fitbit recorded 1650m!

What can you expect out of such 

 

 

Moderator Edit: Clarified subject

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-07-2022 11:56

‎09-07-2022 11:56

Mmhh mine has suddenly decided not to log cycling...at all

Best Answer
0 Votes