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Flex 2 won't track my distance accurately

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‎02-04-2020 08:09 - last edited on ‎09-16-2021 18:58 by Fitbit Moderator

‎02-04-2020 08:09 - last edited on ‎09-16-2021 18:58 by Fitbit Moderator

I've had a flex 2 for about a year. My mileage totals are almost always less than the actual mileage, about one-tenth of a mile short for every mile I walk. I'm pretty sure about the actual mileage because the trail I'm on regularly has mileage markers every tenth of a mile. 

How can I correct this?

 

Moderator Edit: Clarified subject

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‎02-04-2020 09:42

‎02-04-2020 09:42

See How does my Fitbit device calculate distance traveled? 

and Can I change my stride length in my Fitbit account? 

 

If you are confident of the numbers you gave, you could try just increasing stride length by 10%.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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