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Flex resetting to zero steps in late afternoon

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‎05-20-2020 16:46 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

‎05-20-2020 16:46 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

My Flex resets back to zero around 4 PM. My time zone is correct. I've done a hard reset once but that hasn't solved the problem.

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‎05-24-2020 06:21

‎05-24-2020 06:21

Hi @TardyCandy,

 

Have you cleared the Fitbit app cache on your phone?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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