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Flex shows 0 active minutes after workout

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‎06-03-2020 06:31 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

‎06-03-2020 06:31 - last edited on ‎08-20-2020 16:54 by Fitbit Moderator

Starting a couple weeks ago my flex shows 0 active minutes when I walk, cut grass and work out 35 minutes on my nordic track ski machine. These activities always showed active minutes since 2015. All it shows is steps. I searched and it seems common but I found no solutions. A reset did not fix the problem

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