05-19-2020
23:00
- last edited on
08-20-2020
17:08
by
MatthewFitbit
05-19-2020
23:00
- last edited on
08-20-2020
17:08
by
MatthewFitbit
I've been here twice to post this problem with my Flex 2 / Fitbit App.
For more than a year whenever I walk the App tracks and shows how far I walked and other stats. As of about a month ago it no longer shows exercise (walking) distance or the map properly. When I walk it only tracks when I have the screen on the phone on. When it goes off, it stops tracking. If I keep it on (hold it), it tracks properly, shows on the map on the screen, and logs the distance.
If I turn off the phone while I'm walking, and turn it back on after a while, it will map from where I turned if off to where I turned it on in a straight line - like a bird flies - where you can't walk (see screenshot links below).
The other day I took my walk (~2½ miles) and intentionally kept in in my pocket. When I got back home and tapped the screen to end the walk, it gave me this,
When I tapped DISCARD, it put "Are you messing with me?" up on the screen. Cute.
A while back I used an older phone (Moto g5+) that did not have the problem. It tracked and mapped just as it's supposed to, like this one did up till a month ago, while in my pocket.
My two previous posts on this, with screen shots of the map on the phone, are here and here.
This has gotta be a problem with a GPS setting. The phone is a Moto g7.
In Fitbit Settings > Advanced Settings, Automatic location is On, and
Battery optimization is set to Not optimized (which means it does not restrict background battery).
What other GPS settings are there?
How do I keep GPS on when the screen is off?
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A separate question about posting here...
How to I answer someone replying to me without it looking like an answer to my question (with a Choose the Best Answer button)?