08-16-2020
09:20
- last edited on
08-20-2020
17:07
by
MatthewFitbit
08-16-2020
09:20
- last edited on
08-20-2020
17:07
by
MatthewFitbit
Over the last few weeks my fitbit has developed a range of faults
1) it won't synch, it says no device found
2) if I am on a walk it often refuses to synch because 'no Internet connection'
3) some days it loses my data and I have no steps
I have been in contact with fitbit 'help', with no improvement.
I am regularly
1) resetting my flex 2
2) 'force stop' the app
3) uninstalling app, turning phone off and on again and then reinstalling
This usually resolves the problem but I shouldn't have to do it routinely on nearly a daily basis. I have had my fitbit for some time, but my current experience is putting me off another