06-11-2016
02:52
- last edited on
08-20-2020
16:59
by
MatthewFitbit
06-11-2016
02:52
- last edited on
08-20-2020
16:59
by
MatthewFitbit
06-13-2016 14:16
06-13-2016 14:16
@Kristina13 Welcome to the Fitbit Community! That is really strange! I was trying on mine and it does stays on 60kg or any number I put in (on the online dashboard), so I recommend to set it on your online dashboard. Now, it may be an app issue, make sure you have updated the Fitbit app (follow @MarreFitbit's steps on that post) to its latest version. If you have and still the same issue; log out from the app, reboot your phone, and log back in to see if that helps.
Let me know how it goes!
06-14-2016 14:26
06-14-2016 14:26
07-30-2016 05:57
07-30-2016 05:57
Hi @Kristina13 it is nice to see you again in the Fitbit community. Do you still encounter difficulties setting your weight goal?
08-01-2016 05:57
08-01-2016 05:57
08-01-2016 09:09
08-01-2016 09:09
Thanks for the update @Kristina13! Don't worry, I'll pass this information to my Support team so they can further investigate this issue and as soon as I receive their response, I will let you know.
I appreciate your patience into this matter.
06-21-2019 08:30
06-21-2019 08:30
Was this issue ever solved? I am facing the problem now as weel