How to add new device to existing account and delete old

[SandCat1]

Have an android. Got a new flex to replace my old one. How do I remove my old one and sync my new. Internet instructions have not helped.

[SteveH]

Were these the instructions you followed?

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-set-up-a-replacement-tracker/

If so, at which point did you get stuck?

[Johnelias]

Instructions doesn’t work I want to replace my old device with a new one, and do not loose my records 

[SteveH]

@Johnelias what problem are you having?

Replacing a fitbit with a new one (of the same type) should be just a matter of going into the account section of the app using the same ID and password as you used for the original fitbit and selecting "set up a device". It will ask if you want to replace your original fitbit and will step you through the process. All your data, settings, badges etc will be retained.

[lynneabooth]

Go to your acct then add new device then pick which 1 you have and follow instructions it will work