Is Flex 2 Discontinued?

[kelly.flannery]

Just tried to order the Flex 2 off the fitbit website for our company wellness program, but it has been taken off the website. Does anyone know if it has been discontinued? 

[LiliyaFitbit]

Welcome to the Fitbit Community, @SunsetRunner. I am sorry for the delayed response.

Thank you for joining the thread and sharing your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. Feel free to post your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support. You can read the FAQ to better understand how that board works.

I respect your opinion and wish you the best of luck with your health and wellness goals.

I'll be around if you need further assistance.

[Hollykalous1]

I got the flex 2 for christmas last year. It was perfect for me because I wanted something simple and inconspicuous. After less than half a year, I learned it was defective and would no longer connect to my phone. Fitbit customer support sent me a new one but now I am having the exact same problem with the new one. How can they send me a new one if it has been discontinued? I dont want a different model and I dont want to have to pay the difference. Everyone I know with a fitbit has had to get it replaced for mechanical issued. I'm really disappointed in Fitbit and I probably wont be using their products anymore, even if they can replace my flex 2. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Hollykalous1.

Thank you for joining the thread and sharing your experience with Fitbit Flex 2 tracker. I understand how you are feeling and appreciate your feedback. I would like to confirm that even if a product is not available on fitbit.com, we may still be supporting warranty replacements for these devices if we have current inventory. I understand that you're unable to connect your replacement Flex 2 to your phone and would like to confirm if you've tried the troubleshooting steps from this help article: Why can't I set up my Fitbit device?

Let me know if you need any further assistance. 

[TexanWoman]

You can find them on eBay, sometimes even New. I also love the Flex2, and it's the only FitBit I'll wear. I don't want a screen. I hope they will release a Flex3!!

[LiliyaFitbit]

Welcome to the Fitbit Community, @TexanWoman. 

Thank you for joining the thread and sharing your feedback and suggestion. I am glad to hear you love your Flex 2 tracker and hope you continue enjoying the Fitbit experience. 

The best place to make your voice heard is our Feature Suggestion board, those ideas are reviewed by our team and the status will change based on the Fitbit's plans. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

If you have any questions, feel free to let me know.

[Keola]

I recently lost my fitbit flex 2; the bands and cargers are on your site, but not the actual device. How whould I go about getting a new one and was there a reason you discontinued the flex 2 or did you want to be like iphone?

[LiliyaFitbit]

Welcome to the Fitbit Community, @Keola.

I am sorry to hear about your lost tracker. I understand your concern and would like to advise that, as we introduce new products, we occasionally make changes to our product line to keep on track with the most up-to-date health and fitness tracking tools. As a result, we no longer sell Flex 2, but I encourage you to take a look at our latest models to find a device that’s right for you. 

You can check with our authorized retailers for Flex 2 availability. I've also sent your information to the Customer Support team so they can get in touch with you regarding your lost tracker. You should be getting a reply soon. 

Let me know if you have any questions.

[renege]

Any plans for a Flex 3?

Would like to get for my wife as she wants something subtle that she can wear in water and also doesn't want a screen. May have to look at competitors.

[tjchali4]

I am chatting with someone and they say no longer available

[hoops56]

I have 3 flex 2s none work now.

[ILIN]

Plus, you can wear it with a regular watch...

[officepea]

I guess its back to Apple watch then #slapshead

[Kolie_Yola]

Mine also stopped syncing even though it works. So weird!

[officepea]

Mine is Synching 🤷🏽‍:female_sign:

[F.S.Alberto]

I first got my Flex 2 somewhere in early 2019 as a gift. Since fitbit is considered a premium item in my country leading to me keep on postponing on buying one, this Flex is honestly something good for an introductory tracker because it allows for me to adapt the idea of almost always wear a health-related tracker. I truly hope that the support for this tracker continues, because I know that a lot of people (including myself) prefer this tracker's simplicity and ease of use. And the waterproof feature is definitely something that I love about it. Thank you for reading this.

[Kolie_Yola]

So well said. 

[JSkillman]

Dear Fitbit: Work on a Flex 3. I lost the pebble of my Flex2 and wen to Amazon for grins and giggles to see if I could find a replacement. Sure, there is a couple sellers with new ones. $214. So, just think what you could earn if you updated the Flex. Guess I hope I don't lose my spare.

[Rosequeen91]

Thank you. I too love the Flex 2. I don’t need to know my heart beat my gps position or whatever else those ugly monstrosities do. I have a stainless steel bangle that mixes in with my other bracelets nicely. No one even knows I’m wearing it. 

[hoops56]

No actual reason to discontinue.

Why should I have buy another when we have 3.

They should be giving a complimentary one. Pfft 🙄

[LADofMichigan]

Long gone now. But you can still find them on sale on eBay etc. I still use this model as I don't want to give up wearing my traditional watches. And I don't need the additional features the newer fitbits offer.