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Message on mobile fitbit about an upgrade and not able to get it off the screen

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Flex update available a firmware update is available for your flex update tracker

I cannot get it to update and I cannot get this message to go away.

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I’m Having the same problem I called they didn’t know how to fix it so they’re sending a report to the IT department. Very frustrating.

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Same here.  After trying everything in the help chats. I still can't get a system update or Bluetooth. Tried to get back onto using my old inspire and its the same . Have updated my phone and uninstalled the app. But nothing working

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I ended up going back to my original Flex. I had bought a new one figuring there is something wrong with my original one that just didn’t work. The old flex worked. I complained like hell and they must’ve fixed something on my account. I still have to pull down three or four times to get the flex to sink. So basically I have a second flex that’s just junk. I’m trying to find another company with a different one but they’re all have all these extra things that I don’t want all I want is steps and my sleep.

Sent from my iPhone
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Thx
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