Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No steps, sleep no longer tracked

Replies are disabled for this topic. Start a new one or visit our Help Center.

I switched to the new Fitbit dashboard but now the app is no longer tracking my steps (they don’t even show up as an option) and is not recording my sleep (it day it can only record for devices with heart rate sensors). How do I get my steps back? 

Best Answer
4 REPLIES 4

Same thing happened to me when I updated the dashboard - the steps disappeared and only had the calories showing. I restarted my phone and then turned off/on Bluetooth. Then noticed a little blue edit button on the dashboard page that I swear wasn’t there before. Clicked edit and it let me add steps back to my dashboard. Good luck! 

Best Answer
0 Votes

Go to discover. Then health and fitness. Add what you want. 

Best Answer

The options are not available. They are frayed out. 

Best Answer
0 Votes

If steps are not showing,, check to see if your Fitbit tracker is still Connie tted to your account. 

Best Answer
0 Votes