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Red circle with exclamation point in it when trying to sync.

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‎01-20-2018 07:16 - last edited on ‎08-20-2020 16:59 by Fitbit Moderator

‎01-20-2018 07:16 - last edited on ‎08-20-2020 16:59 by Fitbit Moderator

I am unable to sync my flex to my Samsung android.  I will reconnect it and it might work for awhile then I start to get a red circle with an exclimation symbol in it and my flex won't sync.  What does the red circle/exclimation mean and how do I fix this problem... I am tired of resetting like it is a new fitbit every couple of weeks.

 

Moderator Edit: Clarified Subject.

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‎05-11-2022 10:14 - edited ‎05-11-2022 10:21

In response to DramaQueenDiva

‎05-11-2022 10:14 - edited ‎05-11-2022 10:21

Unacceptable.  Also my "How to Use"  is in Chinese.

 

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