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Sleep habit not updating, sleep data is

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‎01-28-2020 08:54 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

‎01-28-2020 08:54 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

Hi! I am receiving my sleep data every morning, but when I look at my "Healthy Habits" program, it says I didn't wear my Fitbit to sleep! It sees that I logged my food and activity, just not sleep. This is 3 times in a row. Any advice?

Thanks!

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‎01-29-2020 07:17

‎01-29-2020 07:17

@MommaSweetS Welcome! It's great to see you around! 

 

Let me help you with your missing sleep habit. Try logging out from the app, restart your phone and log back in to see if this helps resolve the issue.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-29-2020 08:29

In response to AlvaroFitbit

‎01-29-2020 08:29

Hi! Thanks! Surprisingly enough, it worked last night!! Didn't do a thing
to try to fix it either! Sometimes, I guess that's all it takes, is to
bring it up, and voila! Problem solved!

Thanks again, MommaSweetS
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‎02-03-2020 10:43

In response to MommaSweetS

‎02-03-2020 10:43

@MommaSweetS thank you for the update and sorry for the delay in mine.

 

Happy to hear that the issue was resolved even if you didn't anything. I hope you can reach all your fitness goals for this year.


Happy stepping!

 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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