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The time on my Flex won't update after traveling

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‎07-23-2021 06:36 - last edited on ‎07-26-2021 08:40 by Fitbit Moderator

‎07-23-2021 06:36 - last edited on ‎07-26-2021 08:40 by Fitbit Moderator

We went to Cancun for our anniversary, my phone kept my Pacific Time Zone & also had Central time.

Now my fit bit seems to be mostly stuck on Central Time. IE: my sleep log shows I went to bed 2 hours later & got up 2 hours later. However when I open it to look it is the correct time zone? I restarted my phone, and reset my fitbit. Any suggestions?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎07-24-2021 03:56 - edited ‎07-24-2021 04:10

‎07-24-2021 03:56 - edited ‎07-24-2021 04:10

Hi @DianeW59 This is scanning when it happens. What I suggest works for me so give it a try. First restart your Tracker. Then in the app change the time zone for your account to Central and sync your tracker. Then Restart your phone and restart the tracker again, and go to the app and change the time zone to Pacific and sync. Hopefully that will fix it!

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-24-2021 06:26

In response to NellyG

‎07-24-2021 06:26

Thanks Nelly, but it didn't wotk
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‎07-24-2021 06:35

In response to NellyG

‎07-24-2021 06:35

Nelly, I was able to delete my sleep log & manually add one. I did this for the past 3 nights & it kept the correct time zone. So maybe your suggestions worked after all.

Thank you

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