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sorry, my post is for flex 2 but can't delete here

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‎12-04-2019 11:30 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

‎12-04-2019 11:30 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

 

Been having lots of trouble getting my flex 2 to sync. I've used All-day sync, Always Connected, in various combinations. Done resets. Turned off Android phone. Sometimes get message that Fitbit is down for maintenance (seen that too often lately). On Dec. 3 saw calories as main goal even though I didn't change anything.

 

 If support isn't happening for a discontinued product (I love the simplicity of flex 2), then I will probably look elsewhere for next tracker.

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‎12-13-2019 23:40 - edited ‎12-13-2019 23:41

‎12-13-2019 23:40 - edited ‎12-13-2019 23:41

Hi @Petronella What phone are you using? Isnit on the Supported Devices List  ?

Try the suggestions in THIS Help Artic.e on syncing issues

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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