Finding my lost Flex

[Rezutko]

Hi there- I've lost my fitbit but it is still syncing to my phone. Does anyone have any tips on how to narrow down where it is? Thanks!

Moderator edit: clarified subject.

[lyonshare]

Don't know. You must have meant to question someone else's post, as I never
found my Fitbit and had to buy another one. If you find out though try and
let me know!

[HelenaFitbit]

It's great to see you all around the forums!

@Nta85Chatt @Sue2995 @weezy1946 @Julie22 @mdeuz6 @SherryT @MySunshine @IndyTriathlete Great news! 

 @bhermance How did it go? 

@prdnana24 @lyonshare  @sarracenia I'm sorry to hear about your lost Flex trackers but please know I'll be glad to help you on this. 

To help you find it we recommend the use of LightBlue - Bluetooth Low Energy (http://goo.gl/bAB5ST) for iOS devices; for Android you can try Bluetooth Finder (http://goo.gl/CLyxgf). 

If after doing this, you still can't find it, let our Customer Support team know about this and I'm sure they'll be able to assist you further. 

@myblazer @jojaz17 @mdeuz6 Thank you for reaching out. We provide feedback to our team based on community posts, please know that we are always working on improving our devices and overall environment based on that feedback.

@rocky19xx Please see this post on how to set alarms on your Flex. 

Let me know if you have any questions, good luck! 

[Slomojoe_99]

Lost my Fitbit one this morning, and jumped on forums and read this article.  Downloaded Bluetooth Finder on my Android phone and it led me right to it, where of course I set it and forgot, lol.  Great Article and replies to help.  Thanks Everyone!

[lisajxn]

Love the LightBlue app - found it in 2 minutes!!

[mdeuz6]

Yeah!!! Such a relief isn't it!!

Sent from my iPhone

[Suvas]

I also lost fitbit in house and could not find it for 5-6 hours. Used LightBlue and BTLExplorer apps but no help. My iphone would sync with Fitbit (Charge 2) even 50 feet away. LightBlue and BTLExplorer app would detect it sometimes and not other times.

Finally, I set 8 silent alarms one minute apart. I started hearing humming noise at each alarm. That way, we started narrowing the search until found it in a dresser drawer.

[RaquelnotRachel]

I lost my Fitbit yesterday and thanks to the app Find my Fitbit I was able to find it in a box in the garage in 5 minutes! The app costs $5.99 and is worth every penny! I spent hours looking with other apps that didn't work! Follow the instructions of  disconnecting Fitbit from your device. I was skeptical and nervous but it works!! Good luck!

[RaquelnotRachel]

Use the Find my Fibitbit app for $5.99. I found mine in the garage in a box in less than 5minutes! Follow the instructions! You may have to disconnect your Fitbit from your device. Good luck!

[Roz3460]

Thank you thank you thank you!  I was determined to find it!  It kept synching so I knew it was close!  Installed Lightblue first, got a signal. Kept reading and there you were!!  My lifesaver!  🙌🏾🙌🏾🙌🏾 

Thank you again!!  ...guess I'll go workout now.  It has been traumatizing!! 💪🏾😎🌻❤

[relm60]

I hope you found yours.  I just lost my two week old Fitbit flex 2 today while in Target.  We retraced out steps and I tried  to see if it would sync.  No luck.  Oh well.  I had bought a new silver metal band for it and the clasp must have come undone and fallen off my wrist most likely on the carpet because if it fell off on the floor I would have heard it.  😞

[Roz3460]

Aww I'm sorry to hear that. What I did was installed LightBlue on my iPhone. They product was able to get me in the area of my device as it is a wireless tracker. Once I got in range of my Fitbit I set an alarm on my Fitbit tracker app. I set about 6 alarms 2 minutes apart and I was then able to find it as it buzzed continuously.

Hope this helps!

Have a great day!

Roselyn Zimmerman

[mdvx]

For Android try Bit-Finder Geo
https://play.google.com/store/apps/details?id=com.mdvx.android.fitbits...

[Reina1]

I am looking for LIGHTBLUE in app store did not see it so how can I find my Fitbit Blaze i sounded off the alarm three times still nothing but i am getting connection service and it is in my home or near it...

[jekono]

The LIghtblue app is not the holy grail.  I used it with my iPhone and it unfortunately did not lead me to my Fitbit, even though my Fitbit was still able to sync with my iPhone (which suggests the tracker had an adequate enough Bluetooth signal to be able to detect) .  I wish Fitbit would embed a sound signal that would enable a where's my iPhone like feature.....after a 4 hour search, I was left thinking maybe its time to upgrade to the new Apple watch...

[Skd1]

Thanks for this! Noticed mine had gone but knew it was nearby as I had an update to download and it synced. Large area to cover, checked car nada.

Saw your comment, downloaded the blue light which came up with my fit bit immediately. Finally found it...in my car!!@

[mdeuz6]

Awesome! Glad it worked:)

Funny how some people have no luck whatsoever with it but then others do..

Sent from my iPhone

.

[Reina1]

YESSS!

[Roz3460]

Awesome!! Glad I could help someone else out as I was helped as well! Gotta have that Fitbit!!

Roselyn Zimmerman

.

[RatonKiller]

That worked! I got 5 bars on ipad and looked up and there it was! Have fun!

[mdeuz6]

👏🏼 so glad for you!! 👊🏽

Sent from my iPhone