Where is the Account icon?

[Marcia62]

I'm logged in but I can not find the account button .. I've logged out and logged back in ... HELP

[nikmainos361]

mani tks 4 yr interest in my poor self. i will try 2 b in contact w/yr
excellencies when time permits
luv
nik


Virus-free.
www.avast.com

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[MarcprobablY]

Sheesh!

In the IOS app, click ABOVE the Share icon. The account icon is invisible, as a previous poster advised.

No charge 🙂

[Denise61]

Thank you sooo much I thought it was just me and was deleting the app and re installing everything 

you’re a life saver 

[DarleneB]

I dont have a share icon on Windows 10... not using IOS on my PC

Darlene

--
“Knowing is not enough, we must apply. Willing is not enough, we must do.”
Johann Wolfgang von Goethe
​​

[SantiR]

@DarleneB I hope you're doing well! Please take a look at this post to check how the account icon looks on the Windows 10 app and where is it located.

@MarcprobablY @Denise61 Welcome to the Fitbit family! I'm glad to hear that this thread has been helpful for you. Hopefully, it will be helpful for other users as well.

@nikmainos361 Let me know if you need more help! 

Feel free to take a look at the Discussions Board as you will find a lot of interesting things there!

See you around! 

[nikmainos361]

merry christmass n happy new year 2 all of u
luv n kisses
nik

[Seeme]

Where is the account icon

[LacyNichols]

You.are.the.bomb. Thank you 🙂 

[maxou723]

THANK YOU LZEE!!!  I thought I was losing my mind looking for the darn account icon!!!

[SantiR]

@Seeme Welcome to the Fitbit family! Please click above "Share" on the app. The icon is invisible but it will still work if you tap it. Fitbit is working to get this better as soon as possible. Check this post for more details. @LacyNichols @maxou723  

See you around! 

[DarleneB]

There is no "share" anywhere on my dashboard on my PC - nor on any of the
tabs on my log pages.

Darlene

--
“Knowing is not enough, we must apply. Willing is not enough, we must do.”
Johann Wolfgang von Goethe

[LacyNichols]

 

[LacyNichols]

iPhone.  Click on the middle of that “circle” I so delicately drew on my photo. Lol 

[DarleneB]

The account icon is only on the IPhone - it is not on the Windows 10
Version of the PC app.

Darlene

--
“Knowing is not enough, we must apply. Willing is not enough, we must do.”
Johann Wolfgang von Goethe

[LacyNichols]

Aww, I’m sorry I can’t help more. I’m a full-fledged MAC brat. Maybe some else will chime in? 

[DarleneB]

Thanks anyway

--
“Knowing is not enough, we must apply. Willing is not enough, we must do.”
Johann Wolfgang von Goethe

[SantiR]

@DarleneB I hope you're doing well! If you are using the Windows 10 App it should look like this:

Account Icon

That is how it should look. Please let me know if you see that or share a screen shot of what you see with me!

Keep me posted! 

[DarleneB]

I dont see anything that says Account or looks like a rolodex card.

This is what I am seeing attached..

Darlene

--
“Knowing is not enough, we must apply. Willing is not enough, we must do.”
Johann Wolfgang von Goethe

[MadisonVA]

Thanks to LZee I found the "invisible" account icon on my iphone app. Thank you! Thank you! Thank you!  Per Lzee's post: click above the "share" icon and the "account icon" briefly appears and it takes you to the "account" setting.  FITBIT should put this on their home page!  Thank you again, LZee. I wasted almost an hour searching for this information!

[SunsetRunner]

Thank you!!!! I've been trying to figure this out! You're awesome LZee!