08-22-2017 09:26
08-22-2017 09:26
My charge 2 seems to work fine in bike mode with my smartphone in my pocket, sometimes. I go 8 miles on the railtrail, and then return for another 8 miles. Sometimes it records 16 miles, other times just one way - 8 miles. The map under exercise gets the trip correct. Anyone know why it doesn't always record the roundtrip? Apologies if this has been answered before
Best Answer08-22-2017 13:49
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-22-2017 13:49
Hi @Louhv,
I've had that happen a couple of times. Who knows the cause. You should be able to edit the stop time of the ride to include the missing time.
When you say "bike mode", do you mean using the exercise shortcut on the tracker? That's how I would record the ride, as it lets you manually start and stop it, which should prevent that from happening.
Best Answer08-22-2017 16:29
08-22-2017 16:29
Best Answer08-22-2017 17:30
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-22-2017 17:30
I would try restarting the tracker, three times in a row, and see if that helps. And let us know.
Best Answer04-24-2018 12:36
04-24-2018 12:36
I've had the same issue. Just today, I biked 19.2 kilometers, but my Charge 2 shows 10 and a bit. I did the trip in two stages, because I walked for a bit once I got to where I was going. So, I use my bike computer for distance, and fitbit for everything else, like calories burned. Time and distance, I use my bike computer.
It does show the correct route, just the wrong distances. Davey, I have tried starting it a few times, but I don't really worry all that much about it.
Best Answer05-11-2018 12:12
05-11-2018 12:12
Bike mode seems to work fine
Best Answer05-11-2018 12:19
05-11-2018 12:19
Nope, I used it just on Tuesday, and it didn't track the right route, it cut it off intermittently, didn't record the correct amount of time, and I'm guessing about the calories burned. So, I use my bike computer for distance and time, and Myfitnesspal for calories burned. That's okay though, I still set it to bike mode and start it, just so it knows I did something that day.
Best Answer05-11-2018 23:44
05-11-2018 23:44
What is a bike computer ?
Best Answer05-12-2018 05:10
05-12-2018 05:10
It's an odometer you put on your bike. There are all kinds that do all kinds of things. Mine shows average speed and maximum speed, distance, time, calories burned(I don't use that) and time of day. You have a sensor on your front wheel that is attached to the spokes and a sensor on the fork. I wouldn't go without it.
Best Answer