09-12-2019 11:46
09-12-2019 11:46
Yesterday, I noticed a substantial decrease in calories burned as tracked on my Alta HR. It was a 21,000-step day with 1,989 calories burned versus a 23,000-step day the day before and 3,870 calories burned. I had a 2.7-mile run, a 3.2 mile walk, and much movement throughout the day. Today's calorie count also seems to be substantially lower than the last 18+ months. I also got a low battery notification yesterday but recharged a few days ago and the HR itself shows 75%. Is this an update glitch or a problem anyone else is experiencing?
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09-12-2019 14:33
09-12-2019 14:33
I rebooted the Fitbit when I got home. That appeared to correct the issue as yesterday's calories now read 3,990.
09-12-2019 12:05
09-12-2019 12:05
Check your weight didn't accidentally get set much too low.
09-12-2019 12:32
09-12-2019 12:32
Thanks, but checked that already. It within a few pounds over the last few months.
09-12-2019 14:33
09-12-2019 14:33
I rebooted the Fitbit when I got home. That appeared to correct the issue as yesterday's calories now read 3,990.