01-29-2020 11:44
01-29-2020 11:44
I have recently purchased a Fitbit Versa but have found that the calories burned is very low. For example today I completed a 6.33 miles run In 53mins but the Fitbit says I have only burnt 165 calories, surely it must be more than this .
01-29-2020 23:58
01-29-2020 23:58
Yes, even if you were very short/light/old, this would still sound on the low side. What was your average HR during that run? How many steps were detected? If you’ve only done it once, I would repeat it and see if the numbers are still similar, or if it was an outlier.
Dominique | Finland
Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)
Take a look at the Fitbit help site for further assistance and information.
01-30-2020 03:31
01-30-2020 03:31
@Hayley1910 Is the HR monitor even on? Because that sounds like it might not even be working.
02-09-2020 15:18
02-09-2020 15:18
@Hayley1910 checking in to see if things improved.. have you reset your fitbit? Have you noted your HR during additional runs to ensure it is working properly? Let us know if you need additional help.
Elena | Pennsylvania