Extra steps I didnt walk

[Yustbeyou]

After I have walked about 5000 steps my Fitbit springs to 12.000 steps. I went to a shop walked 40 minutes and got 7,4 km and 12.000 steps. How can I solve this?

thanks! 

[RiekoC]

Hello @Yustbeyou 

By any chance, do you have your phone as a connected device to your Fitbit app? To check:

• Tap on the device icon in the upper left of the Today page in the Fitbit app
• You should only see your Fitbit under Devices

The option to connect your phone to the Fitbit app is used when you want to track your steps and you're not wearing your Fitbit device. If you have both your phone & are wearing your Fitbit during your walk, you're getting your steps doubly tracked.

To disconnect your phone, tap on the Phone tile. On the follow page, select Disconnect and confirm Disconnect in the popup window.