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Go to Log->Activities->All | Old "Phantom" Activity Appearing in Your Log?

‎02-13-2014 11:25 - edited ‎02-13-2014 11:47

‎02-13-2014 11:25 - edited ‎02-13-2014 11:47

Go to Log->Activities->All->Calories Burned
Does anyone see anything strange?

Apparently for the past month or so, I have had mysterious "phantom" activity appearing from 2009!  This appears both under "steps" and "calories."  If I zoom in to the particular month, there are actually several days there.  

 

I already contacted support on several occassions.  At first they gave me some instructions to "negate" the calories, and it didn't work.  Then they did it themselves and added a bunch of "driving" activitiy logs to negate these calories.  They were able to help me with this pretty quickly originally.  It worked at first, but not for all the dates.  Then I began to notice that more and more started popping up, going into February!  I contacted support several times and finally they told me that the  "negation" method doesn't work any more and that I just have to wait for their engineering team to work on it.  It's been several weeks since I contacted them and still nothing...

Has anyone else experieced this?

 

When I click "All" it should just show the history of my activity from when I first started using Fitbit and not go all the way back to 2009!


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Best Answer
7 REPLIES 7

‎02-13-2014 11:44

‎02-13-2014 11:44

I just looked, and I have activity back to 2008.  Interesting, did not even have a fitbit in 2008!  Thanks for posting this so we can all check into it.

Best Answer

‎02-14-2014 22:01

‎02-14-2014 22:01

Mine is fine, just checked. But then I only use my fitbit since December 2013.
Stef.
Best Answer
0 Votes

‎02-23-2014 00:57

In response to StefK

‎02-23-2014 00:57

I've been having issues with "phantom" activities popping into my Activities log over the last 4 months. Sometimes several will suddenly appear under the same date.  I'm not sure why this keeps happening, but I hope Fitbit figures it out soon.   Fortunately, I've been able to delete them.

Best Answer

‎02-23-2014 05:32

In response to Cybertekkno

‎02-23-2014 05:32

Do they show up as actual activity records that you can delete?  In mine they don't.  Otherwise, is there a method you are using to delete them?

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0 Votes

‎02-23-2014 21:00

In response to mechanesthesia

‎02-23-2014 21:00

Mine show up as activities that I can delete.  Sometimes I find one, other times several appear under the same day.

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0 Votes

‎02-24-2014 17:14

‎02-24-2014 17:14

Yeah I have some steps and calories that are included from 2008. I can't remove them. Very strange. 

 

Best Answer

‎08-10-2016 10:18

‎08-10-2016 10:18

I haven't logged "Activity" for quite a while — too much trouble for what I routinely do — but I noticed when I looked this morning I have Activity logged for "Walk" and "Outside Bike" going back several months.  I deleted them all, because I know I didn't put them in there.  Apparently, based on the dates of other posts, this or something similar has been an issue for quite some time.

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0 Votes