12-23-2015 07:24
12-23-2015 07:24
Answered! Go to the Best Answer.
12-23-2015 07:54
12-23-2015 07:54
It's your own choice to log manually in ww or on Fitbit though don't log in both since that would give double credit.
When using your tracker, it's possible to press and hold the button until the tracker buzzes before and after exercise, this way the exercise will automatically appear on the fitbit account.
Since recently the Charge HR & Fitbit Surge are able to track certain activities automatically.
Feel free to check out the announcement: URL: SmartTrack announced for Surge and Charge HR
12-23-2015 11:18
12-24-2015 05:23
12-24-2015 05:23
Did you restarted your buddy or did a factory reset? Factory Resetting makes it like it came new from the store.. possible fixing any glitches..
When desired it's possible to Factory Reset (URL) your tracker.
Caution > This erases any tracked data (on the tracker) since the previous sync. If possible, make sure the tracker recently sync'ed to your account.
12-23-2015 07:54
12-23-2015 07:54
It's your own choice to log manually in ww or on Fitbit though don't log in both since that would give double credit.
When using your tracker, it's possible to press and hold the button until the tracker buzzes before and after exercise, this way the exercise will automatically appear on the fitbit account.
Since recently the Charge HR & Fitbit Surge are able to track certain activities automatically.
Feel free to check out the announcement: URL: SmartTrack announced for Surge and Charge HR
12-23-2015 11:18
12-23-2015 11:18
yep, what Mystique said. perfect advice.
Elena | Pennsylvania
12-23-2015 11:50
12-23-2015 11:50
12-23-2015 12:13 - edited 12-23-2015 12:14
12-23-2015 12:13 - edited 12-23-2015 12:14
Does your tracker always has issues with tracking (from when you purchased your 'buddy'), when using exercise mode or did it started after doing a software update on the tracker..?
Feel free restarting your tracker if not already done.
Restart the tracker
URL: Click to go to the Fitbit Help Article 'How do I restart the tracker?'
12-23-2015 23:24
12-23-2015 23:24
12-24-2015 05:23
12-24-2015 05:23
Did you restarted your buddy or did a factory reset? Factory Resetting makes it like it came new from the store.. possible fixing any glitches..
When desired it's possible to Factory Reset (URL) your tracker.
Caution > This erases any tracked data (on the tracker) since the previous sync. If possible, make sure the tracker recently sync'ed to your account.