08-11-2023 07:05
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08-11-2023 07:05
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I am an AARP United Healthcare Subscriber that says I can access a Closed Group called: "Renew Active" on Fitbit Community. It seems to access the offered Premium Fitbit offered by UHP, I have to go through this Closed Group but unless invited - I can't get there!
Also looking at different other threads as to how to accomplish this but so far, no luck - All clues welcomed!
01-02-2024 17:01
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01-02-2024 17:01
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i am trying to figure out the same thing.
01-24-2024 19:59
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01-24-2024 19:59
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Kind of scam. I've wasted hours trying to figure it out. I migrated the Fitbit account to Google, as recommended by Fitbit support, and now it became impossible to pair my Sense with the Google account. I had to create another Fitbit account so I could pair the Sense but can't find the way to utilize the Premium offered by UHC. I have the Renew Active Code but no where / how to plug it in so I can use the Premium...... Read many complains about the same issue and neither Fitbit nor Google (are not supposed to be the same?????) are providing answers. SCAM!
