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Setting up a replacement Fitbit

ANSWERED

‎10-13-2018 07:16

‎10-13-2018 07:16

I am trying to setup a replacement zip Fitbit but when I go to choose my device it doesn't have it, what do I do?

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Accepted Solutions

‎10-13-2018 07:41

‎10-13-2018 07:41

Launch the App on your mobile, touch the grey'd index card in upper right corner (Account)

If your zip is listed in the device list, touch the > off to the right of its picture, scroll up to the red "remove This Zip" and touch

Go back to the account list and touch "+ Set up a device"

scroll to the second from the bottom in the list of trackers to touch and add a Zip, touch "setup"

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎10-13-2018 07:41

‎10-13-2018 07:41

Launch the App on your mobile, touch the grey'd index card in upper right corner (Account)

If your zip is listed in the device list, touch the > off to the right of its picture, scroll up to the red "remove This Zip" and touch

Go back to the account list and touch "+ Set up a device"

scroll to the second from the bottom in the list of trackers to touch and add a Zip, touch "setup"

 

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer
0 Votes