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Trying to factory reset my watch.

‎03-20-2022 10:08

‎03-20-2022 10:08

I had to get a new phone, and have been trying to synchronize my watch. Went to factory reset my watch cause everything else was failing. Now it's telling me that data not cleared, sync and retry. Help.... I'm lost without my watch. Thank you

Best Answer
2 REPLIES 2

‎03-20-2022 17:01

‎03-20-2022 17:01

@Kelly85_ Which Fitbit device do you have? If you let us know, we can move you to that forum where you are more likely to get the help you need.

Best Answer

‎03-23-2022 12:56

‎03-23-2022 12:56

Did you check out
https://help.fitbit.com/articles/en_US/Help_article/1873.htm

or

https://help.fitbit.com/articles/en_US/Help_article/1866.htm

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

Best Answer