help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

it is suddenly not measuring my active minutes or mileage correctly

‎04-01-2014 07:55

‎04-01-2014 07:55

My fitbit suddenly stopped measuring miles and activity level correctly.

Best Answer
0 Votes
1 REPLY 1

‎04-01-2014 12:59

‎04-01-2014 12:59

I don't know about the miles, but I know the Force is having an issue with the active minutes.  There has been a lot of discussion about it in the help forums.  Apparently Fitbit is aware of it and working on a solution.

Best Answer