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swimming stats are missing

‎08-27-2025 17:38

‎08-27-2025 17:38

My Inspire 3 app no longer logs distance and speed when swimming laps -- just duration, energy burned, and heart rate zones.. Distance and speed data was there a week ago. What gives?

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4 REPLIES 4

‎08-29-2025 13:26

‎08-29-2025 13:26

Same! I'm super mad! This is the only reason I keep wearing this device. It better be fixed. @Fitbit where the support on this?????

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0 Votes

‎08-30-2025 15:03

In response to Username77

‎08-30-2025 15:03

Hello @learningtorun , @Username77 

I've seen other users reporting issues with swimming stats not being recorded. I'm trying to escalate this issue to the team and will report back when I have an update. 

Rieko | N California USA MBG PE

Best Answer

‎08-31-2025 06:36

In response to RiekoC

‎08-31-2025 06:36

It's really frustrating, especially because that data was included just a week ago and now is deleted from previous swim sessions.

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0 Votes

‎09-02-2025 08:44

In response to learningtorun

‎09-02-2025 08:44

Hi everyone! 

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution. We appreciate your patience and look forward to getting you back on track.

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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