help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

treadmill

‎01-29-2014 08:29

‎01-29-2014 08:29

Accuracy of steps etc. particularly on a treadmil: I solved the problem by snapping the larger band on my ankle.  Perfect accurate count....matchs the treadmill !!!  The issue is the leg moves!  

Best Answer
0 Votes
1 REPLY 1

‎01-29-2014 12:26

‎01-29-2014 12:26

Which Fitbit tracker are you using? I'm surprised you would get an accurate step count by using it on your ankle, which isn't the recommended way to wear any Fitbit AFAIK. How do you know the data reported by your treadmill is accurate in the first place? Maybe by wearing your Fitbit in a non-recommended way, you just matched the inaccuracy of your treadmill...

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes