06-22-2022 05:39
06-22-2022 05:39
When I log my calories in its no longer coming up on the home page. When I click on the calories in tracker it's got all my calories logged correctly but not registering on the home page as tho I hadn't logged any calories. Is there any way to fix this?
06-23-2022 14:13
06-23-2022 14:13
@laratheecroft hey there. Can you share a screenshot of what you are looking at. Is this on your phone app or your laptop dashboard? On the app sometimes data is missing from the homepage when the synch isn't completely done, but if you're logging it then it shouldn't matter... so a screen shot might help..
Elena | Pennsylvania
06-23-2022 15:16
06-23-2022 15:16
Hi. So just this afternoon it seems to have fixed itself. It was on my mobile app yes. It wasn't changing at all when I refreshed as I thought it was the syncing issue a first also. It was like this for 2 days but today it suddenly works again although takes about an hour to kick in if that makes sense. If t does it again I will post screenshots for sure. Thanks for the reply
07-03-2022 11:42
07-03-2022 11:42
Same here. I noticed that the app keeps removing what I log for food. It is not allowing me to keep accurate track. I have tried going in and deleting all my foods online. And starting fresh with adding new foods to my app yesterday. today, the food doesn't show entered. shoot the food i logged 30 minutes ago doesn't show. It is so FRUSTRATING for it to just disappear. Then I log out and back in and poof more is gone. This is ridiculous.