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Fitbit app doesn't log food (calories) anymore

ANSWERED

Suddenly, my Fitbit app doesn't logg the food calories anymore. 

When I use the website, it is still working. Is this a bug in the recent update?

 

Moderator Edit: Clarified subject

 
 
Best Answer
25 REPLIES 25

Hi everybody! Thank you for your comments. I'm glad to announce this issue has been fixed with the latest Android released of the Fitbit app. See more details here: Android app version 3.41.2 is now available.

 

See you around! 

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Thanks very much!!! With the new version I can do my thing again!

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I still can't log food on the app - updated 2 days ago on Google pixel 3a. Doesn't register the first two attempts then crashes the app on the third. 

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Hi @Vaneesk nice to see you here, welcome!

 

Thank you for confirming that you've updated the Fitbit app on your Google Pixel 3A. Can you please confirm that your phone is running the latest firmware update also? Then force quite the Fitbit app, log out, log back in and try again. 

 

@MereDamien I'm glad to see that it is working for you. Thank you for sharing your feedback. 

 

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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Thanks, firmware was up to date. Log out/in and refresh sorted it.

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Hi @Vaneesk, thank you for trying those steps. I'm glad to see that you're back on track! 

 

Have a great one. 🤗

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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