help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Food log keeps removing food I entered for the day

‎07-03-2022 11:44

‎07-03-2022 11:44

This has been ongoing for a couple weeks.  I am ready to leave Fitbit.  I noticed that the app keeps removing what I log for food.  It is not allowing me to keep accurate track.  I have tried going in and deleting all my foods online.  And starting fresh with adding new foods to my app yesterday.  today, the food doesn't show entered.  shoot the food i logged 30 minutes ago doesn't show.  It is so FRUSTRATING for it to just disappear.  Then I log out and back in and poof more is gone.  This is ridiculous.

Best Answer
1 REPLY 1

‎08-24-2022 18:59

‎08-24-2022 18:59

Well, I feel for you and understand how frustrating this is.  What I have found is that sometimes my foot is not even logged in, because I am not online.  I can sign in and be online and seconds later I'm off line and have no internet connection. So I've had to enter and reenter my food for the day.  I have checked with Verizon and no one can tell me why this is happening.  I am wondering if there are so many people trying to log in their food and if we just simply get knocked off line.  At any rate, hope it improves for you.  I feel your pain. 

Best Answer
0 Votes