02-13-2021 17:16
02-13-2021 17:16
I ate a banana today. Naively, I expected the makers of a food-tracking tracking app to account for the eventuality that one of their users eat a banana. Not a banana split, not a banana-colada, banana popscicle, banana muscle milk, or banana ice cream. Just a banana.
Unfortunately, i was wrong. Apparently this app was designed by someone who's never eaten before. when I enter 'banana,' i find everything from Subway banana nut muffin to banana whey protein. But no banana. I can't find a simple banana.
The same goes for literally any simple food. Search apple, you get apple turnover, subway apple slices, Olive Garden's apple Crumble, applesauce, apple martini....but no apple. Chicken leg? Popeyes chicken leg, swiss chalet chicken leg, mary brown's chicken leg, Church's chicken leg. But nowhere do I get a nice, simple 'Chicken leg 100g'. The app is completely unusable for the purposes of tracking regular food that normal people eat. Every other food tracking app has normal foods in it, and I'm seriously considering never using this absolute piece of garbage again.
TLDR; I just want to tell the app I ate a normal f&*(&ing banana.
02-13-2021 20:46
02-13-2021 20:46
Hi @chocolate11 I just checked my Android version of the app and entered banana and it was there. Banana, raw and banana, small and so on. It was there.
02-14-2021 09:39
02-14-2021 09:39
@chocolate11 I am an iPhone user. It sounds like I get exactly the same results as @Odyssey13 when I search for banana. What type of phone do you use and what app version do you have? You can find your app version by tapping on your profile picture, then scrolling down to Help & Support and tapping on that.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-14-2021 21:45 - edited 02-14-2021 21:46
02-14-2021 21:45 - edited 02-14-2021 21:46
I easily found a banana.
02-28-2021 13:09
02-28-2021 13:09
UPDATE: The problem is that it was set to the French-Canadian food catalog by default, which for some reason contains exclusively processed/fast foods. I guess it was configured that way because i live in canada, but that's pretty stupid considering most Canadians only speak English. Whatever, I guess.