Hello Fitbit Community,
I'm hoping to get some clarification on the current process for updating incorrect nutritional information in the Fitbit food database.
Today, I scanned the barcode of a food item, and the nutritional information that populated was off by a significant 50 calories per serving compared to the product's label. In the past, I would have logged into the Fitbit web dashboard, where there was an option to suggest edits to the nutritional details of an existing food item.
However, with the web dashboard having been shut down, this option is no longer available. This is frustrating as it was a valuable tool for ensuring the accuracy of the food database for all users.
This leads me to my question: What are the current options for users to report or correct inaccurate nutritional information for items already in the Fitbit database?
I am aware that I can create a custom food entry for my own use, but this doesn't solve the underlying issue of the incorrect data remaining in the public database for other users who may scan the same item. Is there a new, official process for submitting corrections? Perhaps a feature within the app that I'm overlooking?
Any guidance or suggestions from the community or Fitbit moderators on how to address this would be greatly appreciated. Accurate food logging is a cornerstone of using the Fitbit ecosystem for many of us, and the inability to correct clear errors is a significant drawback.
