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Black screen

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‎11-28-2023 10:26

‎11-28-2023 10:26

My inspire 3 has a black screen so I can't restart it which is the advice given.  Any advice on how to fix it? 

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‎11-28-2023 13:27 - edited ‎11-28-2023 13:29

‎11-28-2023 13:27 - edited ‎11-28-2023 13:29

Hi @Lkna -- Are you sure it is charged? Does it vibrate when you attach it to the charger?  

Here is the restart procedure for when the device is completely unresponsive:

If Inspire 3 is unresponsive: 

  1. Connect Inspire 3 to the charging cable. For instructions, see Charge your tracker .
  2. Press and hold the buttons on your tracker for 10 seconds. Release the buttons. When Inspire 3 vibrates and you see the Fitbit logo, the tracker restarted.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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