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Brand new inspire 3 keeps freezing step count

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‎02-14-2023 12:44

‎02-14-2023 12:44

I have some soft and hard restarts and still frozen. Only 2 weeks old. I am very frustrated. 

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‎02-14-2023 12:59

‎02-14-2023 12:59

@Qcontinuum Welcome to the Fitbit community!

Sad to hear that your Inspire 3 isn't working as expected. As you've already tried to restart it, I'd suggest contacting Fitbit support to get further assistance:

 

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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