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Can I have my Inspire 2 and Inspire 3 on the same account?

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‎08-31-2023 02:39 - last edited on ‎08-31-2023 07:03 by Fitbit Moderator

‎08-31-2023 02:39 - last edited on ‎08-31-2023 07:03 by Fitbit Moderator

Can I have my old Inspire 2 and new Inspire 3 active or the new one must replace the old one?

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-31-2023 03:41

‎08-31-2023 03:41

Hello @E-mama and welcome to the Community.  I'm sorry, but you must replace one with the other if you want to switch.  Both the Inspire 2 and 3 have the Gallery for apps and clock faces.  Your account can have only one Gallery enabled device at a time. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-31-2023 07:05 - edited ‎08-31-2023 07:06

In response to LZeeW

‎08-31-2023 07:05 - edited ‎08-31-2023 07:06

Hi there, @E-mama. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post.

As @LZeeW has mentioned, you cannot have two Fitbit devices that use Fitbit App Gallery. All details can be found in this help article Can I use more than one Fitbit device with the same account? 

Maria | Community Moderator, Fitbit


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