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Can't Swipe Between Screens on Inspire 3

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‎12-30-2022 18:43 - last edited on ‎01-01-2023 17:04 by Moderator Alum

‎12-30-2022 18:43 - last edited on ‎01-01-2023 17:04 by Moderator Alum

Hi,

 

I got the Inspire 3 for Christmas and have been having issues with it, not sure if it's something fixable or if I need to exchange it for a different one.

 

I don't seem to be able to swipe between screens (left/right or up/down) the majority of the time, with the screen going blank right away. 

 

I fully charged it before using it, have checked that the firmware is up to date, have restarted the Fitbit, and changed the screen off time to the longest delay.

 

Any help would be appreciated! 

 

Moderator Edit: Clarified subject

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‎01-01-2023 16:21

‎01-01-2023 16:21

Have you tried a restart. 

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‎01-01-2023 16:21

‎01-01-2023 16:21

Have you tried a restart. 

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