10-11-2025
11:36
- last edited on
10-11-2025
20:48
by
ManuFitbit
10-11-2025
11:36
- last edited on
10-11-2025
20:48
by
ManuFitbit
I'm trying to replace my existing Alta HR Fitbit tracker with a newly purchased Inspire 3 tracker. I already had/have the Fitbit app on my iPhone 15 Pro so my first action was to ensure the Fitbit app was up to date and it was. Then I went to my Bluetooth settings and clicked on "Forget this Device" for the old Alta HR tracker. Then I went to my picture icon in the Fitbit app to set-up a new device (Inspire 3) but that option was not available for selection. Regardless, if I could simply get Bluetooth on my iPhone to "discover" the Inspire 3, then maybe it would pair. I'm lost!! Please help! Thanks in advance, Chris
Moderator edit: clarified subject.
Answered! Go to the Best Answer.
Best Answer10-11-2025 16:19 - edited 10-12-2025 11:45
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-11-2025 16:19 - edited 10-12-2025 11:45
@Suthna I apologize if I misread your post. This is the path to set up a new device.
Follow the steps. Just so you know, you get a four digit code on your screen to add your Fitbit to your account. Simply trying to “discover” it doesn’t work. You need that code. Sometimes there are multiple users with the same device in the same household. The code is specific to that device.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-11-2025 16:19 - edited 10-12-2025 11:45
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-11-2025 16:19 - edited 10-12-2025 11:45
@Suthna I apologize if I misread your post. This is the path to set up a new device.
Follow the steps. Just so you know, you get a four digit code on your screen to add your Fitbit to your account. Simply trying to “discover” it doesn’t work. You need that code. Sometimes there are multiple users with the same device in the same household. The code is specific to that device.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-11-2025 16:55
10-11-2025 16:55
10-11-2025 20:47
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-11-2025 20:47
Good to see you around @Suthna.
Thank you for sharing the inquiry regarding your Inspire 3.
Hope you were able to set up the device to your phone.
I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.
Thanks to our friend @LZeeW always helping.