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Can't reconnect my Inspire 3 to my Fitbit app

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‎10-28-2025 16:10 - last edited on ‎10-30-2025 08:23 by Fitbit Moderator

‎10-28-2025 16:10 - last edited on ‎10-30-2025 08:23 by Fitbit Moderator

Is anyone having issues where their device drops from the app and then you cannot reconnect? 

I've tried the following:

- Forget the device and try reconnecting as if it was a new device

- Tried "forgetting" the device in Bluetooth settings and then reconnecting.

- Tried deleting the app and reloading

Every time I try to reconnect, I get a pop-up saying that something went wrong. This is a newer device; I shouldn't be having these issues yet. 

Moderator Edit: Clarified subject

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‎10-30-2025 08:25 - edited ‎10-30-2025 08:26

‎10-30-2025 08:25 - edited ‎10-30-2025 08:26

Hi there, @LisBar3. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is not connecting to your Fitbit app anymore. I understand your concern, I will do my best to help you with this!

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

Maria | Community Moderator, Fitbit


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