Can't seem to STOP txt msgs - don't want msgs from my phone going to my inspire 3

[Jin-X]

Currently using the DND mode to stop my text messages from going to my Inspire 3.... never had the issue with the Inspire 2. So can they be stopped without using the DND mode?  I have disabled notifications on the Fitbit app and such but still receiving my text messages on my tracker.  I truly ONLY want fitbit data alerts on the tracker.  Should I go back to the Inspire 2?

[Gr4ndp4 · Accepted solution]

Hi, @Jin-X, welcome, you might find this article useful How do I get notifications from my phone on my Fitbit device? - Fitbit Help Center  May I suggest you review your notifications settings?

In particular look again at the notification settings in the Fitbit app. From the "Today" screen touch the icon in the top left corner>Inspire 3>Notifications>Text messages You should see the text apps you have on your phone (I have "Messages" & WhatsApp) in the top right there's a slider, as you do NOT want text messages to notify put this into the "Off" position, the options should grey out. Return to the notifications page where "Text Messages" should now say "Disabled" Swipe up to see "Vibration Settings", this needs to be off, if it's on it may be the reason you are getting notifications. Note that if you want to disable "All" notifications you can touch the three dots in the top right & select this option.

I hope this helps, let us know how you get on.

Cheers

[Jin-X]

@Gr4ndp4, Thank you so much.  You were FANTASTIC help!  Before coming on here seeking help, I originally went to the top right side>my icon>fitbit settings>notifications> and disabled things there as well as through my phone app, and that didn't work.  BUT I didn't know to go to the left side - your instructions took care of the issue.  Thank you, Thank YOU!!!!  

Have a great day!  

[Gr4ndp4]

Hi, @Jin-X, thank you, I'm pleased you sorted it out. It's open to you, as the original poster, to mark my answer as "Choose as best answer" if you think it merits your support. This will allow other visitors to locate it quickly.

Cheers

[Jin-X]

Hi @Gr4ndp4 - Yes on my end it shows the green button and Best Answer checked.  I hope it helps others the way it did me.