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Can't set up coz can't create an account either on Google or Fitbit

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My partner and I bought got the Inspire 3 last night. I was able to set up mine with no issue as it's a replacement. But when she went thru the set up her Fitbit app wouldn't sync up with her new Fitbit. So we thought maybe it's the app so we deleted the app altogether. Now it's showing her this message when she tried to set up using any of her existing Gmail accounts. What's the solution? We don't understand where she's supposed to go back and sign in. Do we have get a brand new email just so she can set up? Thank you!! 

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